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IT Help Desk Technician

Location:Cincinnati, OH
Employment Type:Full Time
Description:Job Duties

Our Cincinnati office has an excellent opportunity full-time Help Desk Technician. This successful candidate will be responsible for supporting the IT network and all users; will assist with the implementation of IT hardware and software; and troubleshoot and resolve issues for PCs, laptops, cell phones, printers and all other infrastructure support. Must have solid customer service experience working with all levels of the company; able to learn new things quickly; the ability to deal with conflicting demands; and the ability to prioritize requests.

Qualifications

Minimum of 3 years of IT experience and some college IT courses preferred.
Experience with both PC and Mac platforms
Experience managing and servicing remote users
A+ Certification and/or MS Certification as plus
Experience with Autodesk software programs a plus


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